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Artificial Intelligence

A real sales rep for your business (just AI).

Not a chatbot. inTusell AI runs the full sales process autonomously (conversation to payment, booking to reminders), 24/7, on every channel, in your brand voice.

What AI can do?

Not individual features. Capabilities that cover the entire sales process.

Autonomous conversation management

AI runs the full dialogue from the customer’s first message to the sale. Greeting, needs analysis, product recommendation, pricing, objections, closing: all without human intervention.

Most messages need no human operator

Knowledge base (RAG)

Upload PDFs, your website, product catalog: AI learns your business. With vector search (pgvector), every answer is grounded in real data, not hallucinated.

Grounded answers: "knowledge, not guesses"

Voice AI (8 capabilities)

The AI answers the phone and speaks Turkish. Recording, transcripts, sentiment analysis, outbound calls, IVR menu, voice profiles and live handoff on every paid plan.

Phone calls handled automatically too

Lead scoring (0-100)

AI scores every conversation 0-100. Customers warming up to buy are flagged to your team at once; quiet ones are followed up at an interval that fits your industry.

Your team spends its time on customers ready to buy

4 Conversation Modes + Support Mode

Live (the AI replies), Approval (every reply waits for your approval), Shadow (AI generates but doesn’t send), Paused (AI silent). When a complaint comes in, Support Mode activates: AI speaks with empathy, sales stop, and the normal flow resumes once resolved.

The right control level for every situation

Autonomous Tool Calls (Agentic Loop)

AI doesn’t just talk. It acts. Books appointments, sends payment links, creates orders, offers discounts, shares IBANs. Every tool is guarded by risk class (read-only → financial), and duplicate calls are blocked by idempotency.

From conversation to action, no human needed

Pipeline & opportunity management

Kanban-based sales flow. AI places each conversation into a stage (lead → call → quote → close), forecasts revenue, flags stalls.

No dropped deals, accurate forecasts

Campaign & template AI

Extract a segment, let AI draft the copy, schedule, send. WhatsApp templates, Instagram DM campaigns: all AI-assisted.

An assistant that works like a marketer

Smart Data Extraction

AI automatically extracts customer info (name, phone, budget, location) from conversations. Confidence scoring keeps quality under control: low-confidence data is confirmed with a follow-up question, sensitive info is never saved without customer consent.

CRM filled after every conversation, zero manual entry

Fallback replies (when the AI can’t answer)

If the AI can’t respond, the system doesn’t stop. Stage + channel + language-aware template replies kick in, and the conversation is automatically escalated to a human agent.

If the AI provider can’t reply, the customer isn’t left hanging

Example scenarios, tangible impact

AI isn’t just "smart". It makes money in every scenario.

Clinic: Booking & follow-up

Problem

Patients ask at midnight; staff can only reply in the morning. Opportunities fade.

Solution

The 24/7 AI assistant explains prices and packages, suggests an open slot and books it. A day before it asks for confirmation and offers new times to anyone who wants to move.

Outcome

Night-time requests become bookings before morning

E-commerce: Abandoned cart

Problem

A customer looks at a product and leaves. No time for manual follow-up.

Solution

AI detects cart abandonment, sends a personalized WhatsApp message 30 minutes later, handles objections, sends the payment link.

Outcome

A second chance, in chat, for customers who left a cart

Instagram boutique: DM sellout

Problem

200 DMs a day, the team can’t keep up. Most are "do you have stock?" or "what’s the price?"

Solution

AI answers DMs, recognizes products from images, tells the stock status and sends the customer to WhatsApp to pay. The team only sees special requests.

Outcome

Most DMs answered within 1-2 minutes, nights too

Ad → Sale bridge

Problem

Meta Ads clicks land in WhatsApp but you don’t know who actually bought.

Solution

Click-to-WA ad ID is tagged to the conversation; when a sale happens, it’s sent back to Meta CAPI. ROAS & CPA automatic.

Outcome

See the real return on every ad

Safe and controlled AI

No need to worry "what if it says something wrong?" There are safety layers in place.

Multi-tenant isolation

Each business’s data is separated by RLS, no cross-contamination possible

Hallucination-free answers

RAG is mandatory: AI only answers from your knowledge base

Money checks

An order or refund is not written until the customer clearly confirms it in the chat. The AI only logs a refund request; your team pays it back from the panel.

Auditable log

Every AI action is logged and can be reviewed after the fact

Live in 3 steps

No technical team needed; setup takes three steps.

01

Upload your knowledge

Product list, site URL, PDFs, FAQs: let AI learn your business.

02

Connect your channels

Connect WhatsApp by QR; add Instagram, Telegram and the website widget from the dashboard.

03

Go live

New accounts start as Intern; healthcare accounts start in Full approval. Education providers choose approval at setup: none, sensitive topics only, or every reply. Switch to Full approval any time to approve each reply first.

Hand sales over to AI

14-day free trial, no credit card. See how it transforms your sales with your own eyes.