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Artificial Intelligence

A real sales rep for your business — just AI.

Not a chatbot. inTusell AI runs the full sales process autonomously — conversation to payment, booking to reminders — 24/7, on every channel, in your brand voice.

What AI can do?

Not individual features — capabilities that cover the entire sales process.

Autonomous conversation management

AI runs the full dialogue from the customer’s first message to the sale. Greeting, needs analysis, product recommendation, pricing, objections, closing — all without human intervention.

Most messages need no human operator

Knowledge base (RAG)

Upload PDFs, your website, product catalog — AI learns your business. With vector search (pgvector), every answer is grounded in real data, not hallucinated.

Grounded answers — "knowledge, not guesses"

Voice AI (8 capabilities)

Real-time voice conversations on Google Gemini Live. Recording, transcripts, sentiment analysis, outbound calling, IVR, voice profiles, 90+ languages, live handoff.

Phone calls handled automatically too

Lead scoring (0-100)

AI scores every conversation 0-100. High-score leads trigger team notifications; low-score leads go into an AI-driven nurture flow.

The team spends time only on hot leads

4 Lock Modes + Support Mode

Full Pause (AI silent), Shadow (AI generates but doesn’t send), Copilot (operator approves), Autonomous (AI runs solo). When a complaint comes in, Support Mode activates: AI speaks with empathy, sales stop, and the normal flow resumes once resolved.

The right control level for every situation

Autonomous Tool Calls (Agentic Loop)

AI doesn’t just talk — it acts. Books appointments, sends payment links, creates orders, offers discounts, shares IBANs. Every tool is guarded by risk class (read-only → financial), and duplicate calls are blocked by idempotency.

From conversation to action — no human needed

Pipeline & opportunity management

Kanban-based sales flow. AI places each conversation into a stage (lead → call → quote → close), forecasts revenue, flags stalls.

No dropped deals, accurate forecasts

Campaign & template AI

Extract a segment, let AI draft the copy, schedule, send. WhatsApp templates, Instagram DM campaigns — all AI-assisted.

An assistant that works like a marketer

Smart Data Extraction

AI automatically extracts customer info (name, phone, budget, location) from conversations. Confidence scoring keeps quality under control — low-confidence data is confirmed with a follow-up question, sensitive info is never saved without customer consent.

CRM filled after every conversation — zero manual entry

Zero-Downtime Fallback

If the AI provider (Claude, GPT, Gemini) can’t respond, the system doesn’t stop. Stage + channel + language-aware template replies kick in, and the conversation is automatically escalated to a human agent. Zero message loss.

Even if the server crashes, the customer isn’t left hanging

Example scenarios, tangible impact

AI isn’t just "smart" — it makes money in every scenario.

Clinic — Booking & follow-up

Problem

Patients ask at midnight; staff can only reply in the morning. Opportunities fade.

Solution

24/7 AI assistant explains prices and packages, suggests an open slot from Google Calendar, books the appointment, sends the reminder.

Outcome

3×-5× more bookings, 40% fewer no-shows

E-commerce — Abandoned cart

Problem

A customer looks at a product and leaves. No time for manual follow-up.

Solution

AI detects cart abandonment, sends a personalized WhatsApp message 30 minutes later, handles objections, sends the payment link.

Outcome

Cart recovery rate 18%

Instagram boutique — DM sellout

Problem

200 DMs a day, the team can’t keep up. Most are "do you have stock?" or "what’s the price?"

Solution

AI answers DMs, recognizes products from images, checks stock, takes payment. The team only sees special requests.

Outcome

Response time goes from minutes to seconds

Ad → Sale bridge

Problem

Meta Ads clicks land in WhatsApp but you don’t know who actually bought.

Solution

Click-to-WA ad ID is tagged to the conversation; when a sale happens, it’s sent back to Meta CAPI. ROAS & CPA automatic.

Outcome

See the real return on every ad

Model Flexibility

Not locked into one model

Claude, GPT, Gemini — pick whichever works best for you. One env change.

Anthropic

Claude

claude-sonnet-4-6

Default model — long context, safe replies

OpenAI

GPT

gpt-4o / gpt-4.1

Creative copywriting, fast replies

Google

Gemini

gemini-2.5-pro / flash

Voice conversations (Live API), multilingual

Safe and controlled AI

No need to worry "what if it says something wrong?" There are safety layers in place.

Multi-tenant isolation

Each business’s data is separated by RLS — no cross-contamination possible

Hallucination-free answers

RAG is mandatory: AI only answers from your knowledge base

Risk-based approval

High-risk actions (refunds, free items) require operator approval

Auditable log

Every AI action is logged and can be reviewed after the fact

Live in 3 steps

No technical team needed — setup is 10 minutes.

01

Upload your knowledge

Product list, site URL, PDFs, FAQs — let AI learn your business.

02

Connect your channels

WhatsApp, Instagram, Telegram, Messenger, web widget — one click each.

03

Go live

Start in co-pilot mode, shift to autopilot when you’re comfortable.

Hand sales over to AI

14-day free trial, no credit card. See how it transforms your sales with your own eyes.