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Healthcare

For clinics: AI patient assistant

From the first message to the appointment day in one place: WhatsApp booking, per-clinician calendars, draft treatment plans, digital consent and travel plans for international patients. Your hospital system stays where it is; inTusell handles patient acquisition and follow-up.

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14 days free · No card · Three-step setup

Recommended on the Growth plan and above.See pricing
Clinic appointment calendar and patient card, inTusell panel
Seconds
Reply draft on WhatsApp and web
Per clinician
Conflict-free calendar
One card
International patient plan
24/7
Online booking page

Capabilities built for your industry

Not a generic chatbot; AI configured around your workflow.

Book via WhatsApp

Patients request appointments 24/7 on WhatsApp and Instagram. The AI shows open slots, opens the consultation and asks for confirmation a day before. A patient who wants to move it gets new times and the appointment moves in one step. Setup starts in Full approval mode: replies go out once you approve them.

Per-clinician calendar

Each clinician gets their own working hours, calendar colour and service list. Different clinicians can take separate patients at the same hour; the same clinician cannot be double-booked.

Recall and aftercareBeta

You set a recall interval and aftercare steps once, on the appointment type. Marking an appointment attended queues the aftercare message and the recall invite; cancelling drops them.

Draft treatment plan

You draft an itemised plan in the panel and decide whether to send it. Items come only from your own service list and no price is invented. Every quote states that the definitive plan is set at the examination.

Session and package balance

Sell a session package and the balance opens itself. One session is deducted when the patient attends; revert the attended mark and the session is refunded.

Patient document fileBeta

Passports, reports, imaging and before and after photos attach to the patient, not to a conversation. Files sit in private storage, a link is minted only on opening and every open is logged.

Digital consent form

You write the consent text. The patient gets a single-use link, reads it and signs on their phone. The signed PDF lands in the patient file.

Online consultationBeta

Mark an appointment type as online. With Google Calendar connected each appointment gets its own meeting link, otherwise your fixed room is used. With neither, no link is invented.

International patient travel plan

Arrival date, nights of stay, companion, interpreter and visa status are gathered on one card. The AI fills it in from the conversation and never overwrites a field you corrected. The card books nothing.

Referral source and commissionBeta

Link the referring agency to the patient; when the deal is won the commission is frozen at that day's rate. inTusell never moves the money, it only keeps the ledger.

Multi-currency quotes

Quote in dollars, euros or pounds. The rate is frozen the moment the quote is built, so the figure holds even if the patient accepts weeks later. An unknown rate is never invented.

Google review promptBeta

Every patient who rates the satisfaction survey sees the same button to your Google business profile, whatever the score, once per conversation. No extra message is sent.

In a private clinic lounge, a patient coordinator welcomes an arriving patient with a suitcase; the Bosphorus bridge glows in the indigo dusk behind them.

Frequently asked questions

What institutions ask first, short and clear.

Does the AI send price quotes to patients on its own?+
No. The AI only prepares a DRAFT quote; it lands in your panel and the decision to send stays with you. It can pick line items solely from your own service list, cannot add an unlisted procedure and cannot invent a price. Every quote carries the note that the definitive diagnosis, treatment plan and price are determined at the clinical examination, with no guaranteed result.
Can I track the travel plan of a patient coming from abroad?+
Yes. The patient's country, language, arrival and departure dates, nights of stay, companion and visa status are gathered in one travel plan on the contact card; the AI fills it in as it picks the details up from the conversation, and once you correct a field the AI never touches it again. When the appointment is confirmed, accommodation, transfer and pre-procedure information messages are scheduled for the patient. The system DOES NOT BOOK hotels or transfers; it records and reminds, while your team runs the operation.
Does inTusell replace my hospital information system?+
No. Your hospital information system stays where it is; inTusell handles patient acquisition and follow-up. Treatment records, prescriptions, test results and statutory reporting remain in your existing system. inTusell is the messaging, appointment, quote, travel coordination and follow-up layer. There is no data transfer between the systems, and no such integration is promised.
How do recall and aftercare messages work?+
This feature is currently in beta. You write the recall interval and the aftercare message steps once on the appointment type, and you can load the sector suggestion in one click. Marking an appointment attended queues the aftercare message and the recall invite; cancelling the appointment drops whatever is still waiting. These are service notices: they carry no discount or campaign wording. If you have defined no appointment types, nothing is scheduled.
Can different clinicians see separate patients at the same hour?+
Yes. Conflict checking runs per clinician: different clinicians can take separate patients at the same hour, while the same clinician cannot be double-booked. The rule is enforced at the database level, so simultaneous saves cannot both succeed. Clinics that add no clinician records keep the business-wide calendar exactly as it works today.
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