Custom AI sales for every industry
Not a generic chatbot; AI configured around your workflow. Pick your vertical and see the custom setup.
Clinics
WhatsApp booking, per-clinician calendars, draft treatment plans and digital consent in one panel. Your hospital system stays where it is.
See detailsE-commerce
Shopify, WooCommerce and Trendyol connections (beta). Order status lookups and sales over WhatsApp; payment happens on your store’s own checkout.
See detailsInstagram Boutiques
Replies to DMs day and night, all the way to the order with payment tracking. You create, AI sells.
See detailsDietitians
Online sessions, nutrition tracking and reminders in one panel. Clients are asked to confirm a day before each check-in.
See detailsAesthetic Clinics
WhatsApp booking, per-clinician calendars, session package balances and digital consent. Built for medical aesthetic clinics.
See detailsDental Clinics
WhatsApp booking, per-dentist calendars, day-before confirmation and no-show follow-up in one panel.
See detailsHair Transplant Clinics
A multilingual WhatsApp assistant greets international patients and keeps the travel plan on one card; the itemised treatment plan is drafted in the panel.
See detailsRestaurants
Table bookings, takeaway orders, and loyalty campaigns. Win their taste buds and their hearts.
See detailsHotels
Multilingual guest messaging and one inbox; room bookings with the stays module (beta).
See detailsGyms
Membership tracking, class and PT bookings, member communication automation.
See detailsSchools & Education
Prospective-parent tracking, campus tour booking and an admissions funnel: for schools, nurseries, tutoring centers and language schools.
See detailsLaw Firms
Initial consultations, case tracking, and hearing reminders: GDPR / KVKK compliant.
See detailsVeterinary Clinics
Online booking, vaccine reminders, and pet health tracking.
See detailsReal Estate Offices
Portfolio lookup, viewing requests, and lead tracking.
See detailsDealerships & Service
Stock lookup, test drive and service requests, appointment reminders.
See detailsInsurance Agencies
Quote request intake, renewal reminders for your team and claim reports in one panel.
See detailsOne screen. All of sales.
Messages, pipeline, appointments and the AI assistant in one panel. No copy-pasting between tabs.
Every message in one list
WhatsApp, Instagram, Telegram and web chat in one inbox. AI reads first and drafts the reply; conversations that need your call go to Decisions.
- Every channel, one screen
- Automatic tags and priority
- One-tap assignment to a teammate

15 categories, one panel
From sales assistant to ad tracking, knowledge base to pipeline: run your business from one place.
AI sales assistant
Autonomous sales assistant
- Autonomous conversations + behavior library (45 ready-made rules)
- Product knowledge & RAG search
- Customer memory: recognizes returning customers
- Proactive follow-up engine (senior salesperson behavior)
- AI disclosure: honest when asked, silent by default
Multi-channel messaging
5 channels, one panel
- WhatsApp QR: connect any number in 1 minute (no Meta approval)
- Official WhatsApp line (Cloud API): one click after Meta approval
- Instagram DMs and comments
- Telegram Bot + Web Chat Widget
- Voice calls (Twilio; brand voice clone coming soon)
E-commerce integrations
20+ platforms, one panel
- Trendyol, Hepsiburada, n11 marketplaces
- Shopify, WooCommerce, Wix, BigCommerce
- IdeaSoft, ikas, Ticimax platforms
- Amazon, Etsy, Magento global platforms
- Stock read from your store (every 6 hours) & AI product descriptions
Lead scoring & CRM
Smart customer management
- 0-100 automatic lead scoring
- Segmentation & tagging
- Conversation history tracking
- Automatic nurture flows
- Customer profile cards
Orders & payments
From chat to order
- Orders from the chat (payment tracking)
- Payment: your store’s own method, your own payment link or IBAN
- Bank transfer tracking
- Order number & tracking
- Stock read from your store (every 6 hours)
Appointment management
Google Calendar integration
- AI booking and one-step rescheduling in chat
- Reminders 1 day and 2 hours ahead
- Confirmation check: 1 Yes · 2 Reschedule · 3 Cancel
- One-way write to Google Calendar
- 3 real free slots offered after a no-show
Campaigns & templates
Bulk messages and automations
- WhatsApp template messages
- Bulk campaign sends
- Scheduled messages
- Segment-based targeting
- Campaign performance tracking
Analytics & reports
Data-driven decisions
- Stage funnel + time-in-stage (p50)
- Won/Lost reason breakdown
- Tool metrics (failure rate, latency, p95)
- Rollback rate monitoring
- CSAT score & CSV export & weekly reports
Ad performance tracking
Which ad drives sales?
- Click-to-WhatsApp/DM ad tracking
- Ad-form leads get a WhatsApp message within the minute, time to contact measured
- Campaign sales & revenue reports
- Meta Conversion API (CAPI) integration
- Automatic ROAS & CPA calculation
Knowledge base (RAG)
The AI’s memory
- PDF, Word, Excel, images and site crawl
- Vector search (pgvector)
- Automatic chunk & embed
- Your site is re-crawled every week
- E-commerce product data
Alerts & escalation
Never miss a thing
- Handoff: AI → human transfer + mandatory resolution
- Auto-escalation if no resolution within 72h
- Won/Lost/Escalated taxonomy for outcome tracking
- Customers ready to buy are flagged to the team at once
- In-app + email + Telegram + web push
API & integrations
Connect with external systems
- REST API access
- Webhook support
- Google Calendar OAuth
- Payment webhooks
- Custom integration development
Security & compliance
Enterprise-grade security
- GDPR & KVKK compliant: data deletion removes PII but preserves analytics
- SSL encrypted communication
- Multi-tenant isolation (RLS)
- Role-based access control
- Sensitive data masking + webhook signature verification
AI modes & oversight
AI orchestration layer
- AI Manager Chat: manage panel by talking, not clicking
- 4 conversation modes: Live / Approval / Shadow / Paused
- Inline coaching: 👍/👎/✏️ teaches behaviors in-conversation
- Audit log + one-click undo across 6 action types
- Compliance sampling: measures which rules actually land
Sales pipeline
Multi-axis stage management
- Multi-axis stage (primary + secondary intent + risk)
- AI stage suggestion & auto-transition + rollback detection
- Stage transition logs & duration tracking
- Won/Lost reason taxonomy
- Labeled data store (labeled_data_log)
The full capability map, always current.
This list is generated from the same registry that powers the product itself.
Sales Flow
Sells while you sleep, replies to every message within minutes.
WhatsApp, Instagram, Telegram and web chat in one place.
AI talks to the customer, finds a free slot, writes to Google Calendar.
Drag deals from stage to stage; the AI suggests the next stage in one click.
Humans step in for critical moments, then hand back to AI.
Segment customers by rules; feed into campaigns and automation flows.
AI scores every lead by purchase intent and places them in the pipeline.
Unified CRM for contacts across all channels; duplicate detection + merge.
With payment tracking on, the AI opens the order once the product and amount are confirmed. Without a store the customer gets a tracking link; with a Shopify or PrestaShop store connected, the order is opened in your store.
Your store customer places the order in chat, and gets address changes, cancellations and returns handled there too.
When the customer says “I need one of those”, it does not push the first hit: it searches your catalogue, narrows down with one question, offers two or three options.
When someone fills in your Meta lead form, the AI writes to them on WhatsApp right away; the time from form to first message shows in the Leads panel.
Prospective-parent enquiries in one queue, campus tours as booked appointments; an 8-stage School Admissions Funnel for schools and nurseries, the 7-stage Education / Course Sales Flow for tutoring centers and language schools.
Trial lesson, intro meeting, group class: AI enrolls people against remaining capacity.
Define properties, room types and rate plans; the AI finds an available room and closes the booking.
Sell a 10-session package and the balance opens itself, one session is deducted when the customer attends, and you are told when it runs out.
Your brochures, price lists and instruction sheets live in one library; the AI sends the right one when a customer asks, and your team can send it from a chat in one click.
You prepare the itemised quote in the panel and send it; the customer approves from a single link and the order opens itself.
Quote international customers in their own currency; the rate is frozen when the quote is written.
Define the agency that brings you patients; when a deal is won the commission accrues itself at that day’s rate.
Arrival date, length of stay, companion and visa status on one card; the AI fills it in as the conversation reveals them.
Mark an appointment type as online; each appointment gets its own meeting link, added to the reminder.
On the rating page, the same button for every score, once per conversation: a link to your Google profile.
What has been paid and what is left on every order, reservation and appointment, in one ledger; the customer gets the amount, IBAN and a reference code in one message.
AI & Learning
Connect your Twilio number; AI talks to customers by voice.
Label CSAT responses, human handoffs and won/lost outcomes; they accrue as a quality record.
See why you win and why you lose; the AI comments on the period you pick.
Upload your product info, FAQs, price list: AI uses them in replies.
Upload sales calls: AI learns your product knowledge and winning sales techniques.
Try two AI tones at equal volume and see which one brings more sales.
Write your goal; your AI rep builds the segment, copy and channel: you just approve.
Once a conversation is closed, the customer automatically receives a 1-5 star survey.
Customers who go quiet get up to three natural AI-written nudges on your sector’s rhythm; a booking, an order or "stop messaging" ends the chain.
Type in plain language: "Ask about needs before pricing": the AI activates the behavior.
Ready-made behavior rules: switch them on or off, no prompt-writing.
The AI writes the reply but does not send it; the reply and any action it would take (a booking, an order, a cancellation) wait in a queue for your approval.
Your team replies during the day; the AI takes over after hours and at weekends.
Channel Integrations
Sync products and orders from your Shopify store.
Instagram DMs and comments in one click; the official WhatsApp line after Meta approval.
Appointments booked by the AI are written to Google Calendar (one-way).
Recognize customers from your CRM; push new contacts and hot leads to Bitrix24.
Subscription checkout via Turkey's leading payment provider.
Trendyol Seller API: products, orders, Q&A from one panel.
Modern e-commerce integration via ikas GraphQL API.
Connect your existing personal or business WhatsApp number via QR: no Meta Business approval.
Dashboard
Manage dozens of clients from one account; impersonate via support mode.
See dispatch, replies and sales per campaign in one panel.
Invite unlimited team members, assign roles (owner/admin/agent/viewer), scope access.
Pick your sector; menu, sales flow, AI and ready templates set themselves up for you.
In Health & Clinic, pick your clinic type; the AI, knowledge base, objections and custom fields configure for dental / aesthetics / hair transplant / pharmacy / general clinic.
Attach appointments to a person: two clinicians can take different patients at the same hour, each with their own hours and calendar colour.
Who took how many leads, how many turned into appointments, how fast they replied. An unmeasurable metric shows as empty.
A "call Jane on Friday" note belongs to one person, and only that person is notified when it comes due.
Automation
Push orders, leads, payments to your own system: retries + signing included.
The AI Campaign Builder asks your goal, builds the campaign; you approve, it sends across channels.
Your AI rep spots missed opportunities on its own and surfaces them as ready campaigns.
A short check-in message to long-silent customers who gave consent, including those you imported by CSV; replies are sorted automatically.
Start multi-step workflows by hand or from a Trigger: with sector-ready templates.
Take an automatic action when a customer does something (cart abandon, product view, etc.).
The moment an appointment is marked attended, care messages and the next check-up invitation are queued; a cancellation drops them all.
One greeting a year for customers with a stored birthday; treated as a commercial message, with consent and opt-out.
GDPR / Compliance
Who, when, what: full traceability, critical for GDPR/KVKK.
Per-channel marketing consent for every contact; campaigns skip whoever has not consented.
TOTP authenticator + 10 backup codes, AAL2-enforced disable, audit-logged.
A time-limited link where a customer views and withdraws consent without an account.
What is kept and for how long is defined in one place; destruction runs every night.
Passports, reports, imaging and before/after photos live in the contact’s own file; every open is logged and the AI never reads the contents.
Write your own form text, send the customer a link, let them sign on their phone; the signed PDF lands in their file.
Let AI answer the phone too.
Press and hold to hear inTusell’s voice agent handle an appointment call.
This sample was voiced with an enhanced voice; on the phone, voice AI speaks with the standard voice, which is plainer. Standard voice AI is included in every paid plan; speaking in your own voice is coming soon.
Press and hold to listen
Sample call · enhanced voice
Hello, welcome to Ada Clinic. Wednesday at 14:00 is open for a check-up; I’m booking it for you and will send a reminder the day before.
Real-time voice conversations
Beyond text, the AI answers the phone too. On calls it speaks Turkish today.
Real-time voice conversation
When a customer calls, the AI picks up, answers the question and hands over to your team when needed.
Recording & transcripts
Every voice call is auto-recorded and transcribed. Replay and analyze any conversation.
Voice analytics
Call durations, customer sentiment, daily/monthly stats and performance reports.
Outbound calling
AI assistant can call customers automatically: appointment reminders, order follow-ups, campaign notifications.
IVR menu system
Customizable voice greeting menu. Route customers to the right department.
Voice profiles
Create different voices and personalities. Set a tone and style that fits your brand.
Multilingual support
In writing, the AI replies in the customer’s language. On the phone, the standard voice speaks Turkish today.
Live handoff
AI transfers the call to a human agent when it can’t solve the issue. Seamless handoff.
Don’t see your vertical?
Even if it’s not on the list, we can help. Tell us your use case and we’ll build a custom setup together.